StackState Blog

"Something is technically wrong" #TwitterDown

Posted by Joey Compeer on Jan 21, 2016 1:53:43 PM

 

‘Something is technically wrong’. That’s what Twitter said on Tuesday morning January 19 2016. Millions of Twitter users all over the world were blocked from the social network. How could this outage happen?

 

According to DownDetector, a site that tracks internet sites and mobile apps in real time, users were experiencing the most trouble with Twitter’s website, smartphone app and tablet apps. Also third-partyservices, such as TweetDeck, were intermittently unavailable. It turns out that Twitter experienced an issue ‘related to an internal code change’ that caused the outage for a long time. On Tuesday afternoon, Twitter said they reverted the change, which fixed the issue.

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Topics: Dev/Ops, ITSM

Major challenges IT Operations have to deal with

Posted by Joey Compeer on Jan 13, 2016 4:46:16 PM

 

While the landscape of infrastructure, Dev/Ops, tools, technologies and processes keeps shifting dramatically, the pressure to keep everything up and running keeps growing. With this increasing complexity, small scale problems can quickly escalate into full-scale issues, reverberating well beyond IT operations into every aspect of your business, impacting your bottom line. Here are five challenges we predict IT operations will have to deal with in 2016.

 

1. The high cost of application downtime 

Let’s face it. Application downtime is a dilemma your enterprise cannot afford. With the increasing complexity of IT infrastructures, it’s a huge challenge for organizations to fix outages quickly. On average, it can take IT operations more than half an hour to resolve an IT failure.

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Topics: ITSM

Key takeaways from Gartner DCIOM Summit in London

Posted by Joey Compeer on Dec 7, 2015 1:48:07 PM

 

We just got back from the Gartner Data Center, Infrastructure & Operations Management Summit in London. As a Silver Sponsor we were present with our own booth during this summit. It was a great experience and amazing to see all the positive mentions of attendees throughout the summit. Based on conversations with dozens of attendees on the floor and the presentations that were given - here are my key takeaways from the Gartner event.

 

A very hot topic: Bimodal IT 

Bimodal IT means that you have two modes of IT, each designed to develop and deliver information and services in its own way. Mode 1 is the traditional approach with a focus on emphasizing predictability, accuracy and stability - what a traditional IT organization does best. Mode 2 is an exploratory mode which focuses on emphasizing agility and speed - like a startup. Gartner says that by 2017, 75% of global organizations will have attempted to put a Bimodal IT organizational structure in place.

 

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Topics: ITSM

The Monitoring Maturity Model explained

Posted by Mark Bakker on Aug 11, 2015 8:59:00 AM

 

The pace of change is increasing. Component sizes are shrinking. All the while monitoring solutions are bombarding us with log data, metrics, status reports and alerts. It all scales, but we don’t. How do we prevent from drowning in run-time data?

 

A lot of companies are facing the same problem. They have such a huge amount of data, but can’t get a total unified overview. When problems occur in their IT stack, they don’t know where it originates. Was it a change, an overload, an attack or something else? Based on our experience, we created the Monitoring Maturity Model. At which level is your company now?

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Topics: Dev/Ops, ITSM

Our Mission

To simplify the lives of IT managers, Operators and Developers

To accomplish this, we created an Algorithmic IT Operations platform. It aggregates information from a multitude of sources and existing Dev/Ops tools to provide a unique insight into the health of the entire IT stack and to find root causes of problems across tools, teams and departments. Validate the effects of changes before applying them. Not only for one type of system, but for the full stack regardless of its size.

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